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General enquiries

Scheme Management Team
Call +44 (0) 333 014 7880 (Mon to Fri, 09.00 to 17.00)

Calls to this number cost no more than a national call, and are included in mobile bundled minutes.

Our customer service lines are open Monday to Friday between 09.00 and 17.00. We are closed at weekends and for Bank Holidays, but messages can be left during these times.

International number: +44 1923 664000

Technical support

If you are an Assessor and have an issue with the Online Assessment Tool, or need assistance with the Assessor & Verifier Forum, please contact Philip Edwards:

Philip Edwards
Call +44 (0) 333 014 7880


CEEQUAL, Bucknalls Lane, Watford, WD25 9XX, UK